Privacy Policy privacy policy terms of use

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Effective Date: April 2025

At Apex Automotive Customs, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and shipping/billing addresses.
   
• Payment Information: Processed securely via third-party payment providers (we do not store card details).
   
• Vehicle Information: Details provided for ECU tuning or custom services.
   
• Website Usage Data: IP address, browser type, device info, pages visited, and other analytics data (via cookies or similar tracking tools).
   

We use your information to:

• Process and fulfil orders.
   
• Provide customer support.
   
• Schedule services or consultations.
   
• Improve our website, products, and services.
   
• Send order confirmations, updates, or relevant promotions (only if you opt-in).
   

We do not sell, rent, or trade your personal data. We may share your information with trusted third parties only when necessary, such as:

• Payment processors (e.g., Stripe, PayPal).
   
• Shipping couriers for delivery of goods.
   
• Service providers for website analytics or marketing (Google Analytics, etc.).
   

All third parties are required to maintain data protection standards.

Our website may use cookies or similar technologies to enhance your browsing experience and analyse website traffic. You can manage or disable cookies through your browser settings.

We implement security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

You have the right to:

• Access the personal data we hold about you.
   
• Request correction or deletion of your data.
   
• Withdraw consent for marketing at any time.
   
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being mishandled.
   

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly stated.

If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 sales@apexautomotivecustoms.co.uk
📞 07519433429